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Carolyn Heap, NCPS

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Carolyn is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

Great news, Carolyn is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in United Kingdom

More about Carolyn

  • 6 years' experience
  • Female
  • NCPS

I have worked with children and families within local authority settings for more than 30 years. I have a passion for working with people, helping them to find peace, strength and wellbeing in their life. I work with adults who struggle with past trauma, life changes and relationships difficulties. I also have experience working with couples as a certified couple counsellor and I am currently undertaking training to become a relational Life Therapist, an amazing method that helps couples on the brink of divorce or separation.

I am also keen to support the advancement in men accessing therapy and I am a counsellor for LADZ App. I have experiencing in working with couples and families where domestic abuse is a factor in their life. I am a certified couples coach and I am currently undertaking training to become a Relational Life Therapist with the Relational Life Institute.

I believe that you are the expert of your story and that you have many strengths that will assist you in overcoming things that challenge you. It takes courage to seek out a more fulfilling and happier life and to take the first steps towards a change. I am here to support & empower you in that journey.

Specialties

Stress Anxiety Relationship issues Family conflicts Self esteem Coping with life changes Attachment issues Communication problems Divorce and separation Forgiveness Guilt and shame Isolation / loneliness Life purpose Post-traumatic stress Self-love Social anxiety and phobia

Licenses

  • NCPS · United Kingdom · NCS17-04929 · Expires June 2026

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

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Frequently asked questions

Does Carolyn Heap offer telehealth visits?

Yes. Carolyn Heap works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Carolyn Heap speak?

Carolyn Heap speaks English.

How many years of experience does Carolyn Heap have?

Carolyn Heap has 6 years of experience.

Where is Carolyn Heap licensed to practice?

Carolyn Heap is licensed to practice in the United Kingdom.

Does Carolyn Heap accept clients outside of the United Kingdom?

No, Carolyn Heap does not accept clients outside of the United Kingdom.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Carolyn Heap?

Carolyn Heap can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Carolyn Heap?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.