Mind Diagnostics is user-supported. If you buy through a link on the site, we may earn a commission at no cost to you. Learn More

Shanna Downing, LCSW

Experienced mental health professional

Provides online counseling through Brightside Health

At a glance

Shanna is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, Brightside Health.

5.0 stars
Clients are very satisfied with Shanna. View 2 reviews
Great news, Shanna is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in Nevada and Utah

Recent reviews

I absolutely appreciate and adore Miss Shanna. She is amazing at wanting to understand and provide helpful and inspiring information. I wish I had someone like her in my life much earlier but I appreciate her for continuing with me now more than ever.

Reviewed May 2025

Shanna is a breathe of fresh air. She's very personable and authentic. I am grateful she is my therapist

Reviewed June 2025

More about Shanna

  • More than 20 years' experience
  • Female
  • LCSW

Shanna Downing is a Licensed Clinical Social Worker (LCSW) with over 20 years of experience helping individuals navigate ADHD, anxiety, depression, grief, and career challenges. She is committed to providing compassionate, respectful, and client-centered care, tailoring therapy to meet each person’s unique needs.

Shanna integrates evidence-based approaches such as Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), Mindfulness, and Solution-Focused Therapy (SFT) to help clients build self-awareness, develop coping strategies, and create meaningful change. She believes that improving mental health starts with understanding the connection between thoughts, feelings, and actions—small shifts in one area can lead to transformative growth.

With a diverse background in human behavior, Shanna has worked in multiple treatment settings as both a therapist and psychology instructor. She is passionate about supporting LGBTQ+ individuals, single mothers, survivors of trauma, and those managing chronic illness, fostering a safe and inclusive space for healing.

Outside of her practice, Shanna enjoys reading, hiking, and spending time with her family. She understands that taking the first step toward a more fulfilling life takes courage and is dedicated to supporting clients through their journey with warmth and compassion."

Brightside Health is a fully online mental health practice providing life-changing care for anxiety, depression, and related conditions through personalized Psychiatry and Therapy services available to all 50 states. Named the "best online psychiatry service" for 4 years in a row by such publications as Forbes, Healthline, Yahoo, VeryWellMind and Everyday Health among others.

Specialties

Anxiety Depression Individual Therapy Social Anxiety Panic Attack Insomnia Post-Traumatic Stress Disorder (PTSD) Obsessive Compulsive Disorder (OCD) Mental Health Problem Crisis Intervention Suicide Prevention ADD/ADHD Substance Use Disorder Addiction Alcoholism Premenstrual Dysphoric Disorder (PMDD) Seasonal Affective Disorder (SAD) Postpartum Depression Bipolar Disorder/Manic Depression Trauma Phobias

Insurance Accepted

  • Aetna
  • Allegiance
  • Ambetter
  • Cigna
  • Independence Blue Cross
  • Medicare
  • Meritain
  • Optum
  • PEHP
  • Regence Blue Cross Blue Shield
  • UnitedHealthcare
  • Wellcare

Treatment Approaches

  • Cognitive Behavioral (CBT)
  • Clinical Supervision and Licensed Supervisors
  • Compassion Focused
  • Culturally Sensitive
  • Emotionally Focused
  • Interpersonal
  • Intervention
  • Mindfulness-Based (MBCT)
  • Motivational Interviewing
  • Person-Centered
  • Strength-Based
  • Trauma Focused

Licenses

Shanna Downing's National Provider Identifier (NPI) is 1033386123.

  • LCSW · Nevada
  • LCSW · Utah

About online healthcare

Affordable.
Get high-quality care for a low flat fee without the high cost.
Convenient.
Get the care you need, when and where it works for you.
Available now.
No waiting lists. No phone calls. Just complete a short online assessment and get treatment in as little as 48 hours.

Brightside makes it easy to get professional help through secure video sessions, messaging, and personalized care plans. It’s ideal for people who want effective treatment without the hassle of commuting or scheduling delays. Starting at $95 per month, Brightside is typically far more affordable than traditional in-person care. Clinical studies show that Brightside’s evidence-based approach delivers real results: Most members see significant improvement within 12 weeks, many achieving full remission.

Reviews for Shanna Downing

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

2 reviews

5
4
3
2
1

Clients mention: Amazing Grateful Helpful Understand

I absolutely appreciate and adore Miss Shanna. She is amazing at wanting to understand and provide helpful and inspiring information. I wish I had someone like her in my life much earlier but I appreciate her for continuing with me now more than ever.

Reviewed May 2025

Shanna is a breathe of fresh air. She's very personable and authentic. I am grateful she is my therapist

Reviewed June 2025

How was your experience with Shanna?

Frequently asked questions

Does Shanna Downing offer telehealth visits?

Yes. Shanna Downing works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Shanna Downing speak?

Shanna Downing speaks English.

How many years of experience does Shanna Downing have?

Shanna Downing has more than 20 years of experience.

Where is Shanna Downing licensed to practice?

Shanna Downing is licensed to practice in Nevada and Utah.

Does Shanna Downing accept clients outside of the United States?

No, Shanna Downing does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of [a major teletherapy service] experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Shanna Downing offer?

Shanna Downing offers clients Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), Emotionally-Focused Therapy (EFT), Psychodynamic Therapy, Mindfulness Therapy, Motivational Interviewing, Client-Centered Therapy, Solution-Focused Therapy, and Trauma-Focused Therapy.

How can I communicate with Shanna Downing?

Shanna Downing can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Shanna Downing?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.