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Ivanna Troch-Candelo, LPC

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Ivanna is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

FSA/HSA accepted
Great news, Ivanna is accepting new clients!
She is normally fully-booked.
Speaks English and Spanish
Offers Telehealth visits
Licensed in Texas

More about Ivanna

  • 3 years' experience
  • Female
  • LPC

I'm a therapist dedicated to supporting individuals through life's most meaningful challenges. I bring a compassionate, culturally responsive approach to my work, honoring the unique identities and experiences of the people I serve.

I specialize in helping clients navigate relationship dynamics, family conflicts, and trauma recovery. My focus extends to supporting you with grief, career transitions, social anxiety, attachment patterns, and questions around identity and sexuality. I'm also experienced in working with women's issues, immigration concerns, military and first responder experiences, and multicultural challenges.

My therapeutic approach centers on building authentic connection and fostering self-compassion. I work with you on communication skills, processing guilt and shame, exploring life purpose, and addressing patterns that may feel limiting—whether related to control, avoidance, or commitment. I'm here to support you through major life transitions, including pregnancy, midlife shifts, and young adult challenges.

I believe in creating a space where you feel genuinely seen and respected. My goal is to walk alongside you with warmth, authenticity, and a deep commitment to your growth and healing.

Specialties

Relationship issues Family conflicts Trauma and abuse Grief Career difficulties Attachment issues Avoidant personality Commitment issues Communication problems Control issues Coping with natural or human-caused disaster Dependent personality Emptiness Family of origin issues Family problems First responder issues Forgiveness Guilt and shame Immigration issues Impulsivity Isolation / loneliness Jealousy Life purpose Midlife crisis Veteran and Armed Forces Issues Money and financial issues Multicultural concerns Post-traumatic stress Pregnancy and childbirth Self-love Sexual dysfunction Sexuality Social anxiety and phobia Women's issues Young adult issues

Insurance Accepted

  • Cigna

Licenses

Ivanna Troch-Candelo's National Provider Identifier (NPI) is 1164163986.

  • LPC · Texas · 94230 · Renews September 2027

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.

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Frequently asked questions

Does Ivanna Troch-Candelo offer telehealth visits?

Yes. Ivanna Troch-Candelo works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Ivanna Troch-Candelo speak?

Ivanna Troch-Candelo speaks English and Spanish.

How many years of experience does Ivanna Troch-Candelo have?

Ivanna Troch-Candelo has 3 years of experience.

Where is Ivanna Troch-Candelo licensed to practice?

Ivanna Troch-Candelo is licensed to practice in Texas.

Does Ivanna Troch-Candelo accept FSA/HSA?

Yes, Ivanna Troch-Candelo accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.

Does Ivanna Troch-Candelo accept insurance?

Yes, Ivanna Troch-Candelo accepts Cigna.

Does Ivanna Troch-Candelo accept clients outside of the United States?

No, Ivanna Troch-Candelo does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Ivanna Troch-Candelo?

Ivanna Troch-Candelo can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Ivanna Troch-Candelo?

Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap BOOK NOW a new window will open and you'll be directed to a simple form that will help start the conversation.

FSA/HSA eligible