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Kelliann Maddox, LMHC

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Kelliann is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

FSA/HSA accepted
Offers Telehealth visits
Licensed in Indiana and Florida

More about Kelliann

  • 13 years' experience
  • Female
  • LMHC

Hi, I’m Kelli, a Licensed Mental Health Counselor (LMHC) in Florida and Indiana and a Licensed Clinical Addiction Counselor (LCAC) in Indiana. I have more than 13 years of professional experience as a therapist, along with many additional years working in the mental health and substance use treatment fields.

Throughout my career, I have worked with individuals and families in a variety of settings, including acute and long-term psychiatric care, adolescent residential treatment, outpatient community mental health, and inpatient and outpatient dual-diagnosis treatment. These experiences have given me the opportunity to support people through some of life’s most challenging moments and have shaped my belief that healing begins with feeling safe, heard, understood, and respected.

I earned my Bachelor of Science degree in Criminal Justice from Indiana University and my Master’s degree in Psychology from the University of St. Francis, with concentrations in addiction and mental health counseling. I also completed post-master’s graduate studies in Adlerian and Cognitive Behavioral Therapy at the Adler School of Professional Psychology in Chicago and earned a post-master’s certificate in Mental Health Counseling from Adler Graduate School in 2023.

A significant part of my professional experience has focused on addiction and the impact substance use can have on individuals and their families. I understand that addiction can affect every area of a person’s life and often brings complicated emotions, relationship challenges, grief, and significant life consequences. I strive to provide a compassionate, nonjudgmental space where clients can explore these experiences and begin moving toward meaningful change.

My areas of clinical focus include addiction and substance use, anxiety, stress, depression, low self-esteem, grief, and risk assessment. I believe that every person is the expert in their own life. My role is not to tell you who you should be, but to walk alongside you, help you gain insight into your experiences, identify your strengths and values, and support you in creating the life you want.

My therapeutic approach is grounded in empathy, compassion, collaboration, and zero judgment. I draw from several evidence-based and person-centered approaches, including Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Solution-Focused Brief Therapy, Dialectical Behavior Therapy (DBT), Adlerian Therapy, Narrative Therapy, and Motivational Interviewing. I tailor therapy to each individual rather than using a one-size-fits-all approach. Together, we can determine what feels most helpful based on your goals, needs, strengths, and readiness for change.

I also believe deeply in the importance of the therapeutic relationship. Creating a safe, comfortable, and supportive environment is central to my work. Whether you are struggling with a difficult situation, navigating a major life transition, working through grief, managing anxiety or depression, addressing substance use, or simply need a safe place to process what you have been experiencing, you do not have to navigate it alone.

Outside of my professional life, I am a lifelong equestrian and animal lover. I enjoy equestrian sports, cycling, hiking, going to the gym, reading, and spending time with my family. My connection with horses and animals has given me a firsthand appreciation for the comfort, connection, and therapeutic benefits they can provide. I believe there is something powerful about the relationships we form with animals and the sense of safety and connection they can offer.

You are the expert in your own life. I am here to offer support, hope, guidance, and a safe space to help you better understand yourself, recognize your strengths, and move toward becoming the person you want to be. Wherever you are in your journey, you are welcome here—without judgment and with hope for what comes next.

Specialties

Stress Anxiety Addictions Grief Depression Coping with life changes Aging and geriatric issues Caregiver issues and stress Control issues Coping with natural or human-caused disaster Drug and alcohol addiction Emptiness Family problems Guilt and shame Isolation / loneliness Life purpose Midlife crisis Veteran and Armed Forces Issues Money and financial issues Mood disorders Obsessions, compulsions, and OCD Post-traumatic stress Seasonal Affective Disorder (SAD) Women's issues Workplace issues Young adult issues

Insurance Accepted

  • Cigna

Licenses

Kelliann Maddox's National Provider Identifier (NPI) is 1265219943.

  • LMHC · Indiana · 39004818A · Renews April 2028
  • LMHC · Florida · MH23764 · Renews March 2027

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.

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Frequently asked questions

Does Kelliann Maddox offer telehealth visits?

Yes. Kelliann Maddox works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Kelliann Maddox speak?

Kelliann Maddox speaks English.

How many years of experience does Kelliann Maddox have?

Kelliann Maddox has 13 years of experience.

Where is Kelliann Maddox licensed to practice?

Kelliann Maddox is licensed to practice in Indiana and Florida.

Does Kelliann Maddox accept FSA/HSA?

Yes, Kelliann Maddox accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.

Does Kelliann Maddox accept insurance?

Yes, Kelliann Maddox accepts Cigna.

Does Kelliann Maddox accept clients outside of the United States?

No, Kelliann Maddox does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Kelliann Maddox?

Kelliann Maddox can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Kelliann Maddox?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation.

FSA/HSA eligible