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Serena Lambert, LPC

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Serena is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

FSA/HSA accepted
Offers Telehealth visits
Licensed in Colorado

More about Serena

  • 26 years' experience
  • Female
  • LPC

I believe people are naturally wired for connection, and that healing begins when we feel truly seen and understood. My goal as a therapist is to create a supportive space where you can explore your experiences without judgment and begin building the life you want.

I work with adolescents, young adults, and parents who may be navigating anxiety, depression, trauma, relationship challenges, or difficult life transitions. Many people I meet have been carrying these challenges alone for a long time. In therapy, we work collaboratively to better understand what you’re experiencing, identify meaningful goals, and develop practical tools to help you move forward.

My professional journey began after witnessing the impact of limited mental health resources in my rural Idaho community. I have been a Licensed Professional Counselor for more than 20 years and enjoy supporting neurodiverse individuals, members of the LGBTIQQA+ community, and people from diverse or marginalized backgrounds.

You deserve to feel understood, supported, and hopeful about the future.

I specialize in supporting the LGBTQ+ community, addressing mental health concerns like depression, anxiety, and trauma. My approach is deeply empathetic and tailored to each individual's unique journey. I'm particularly passionate about helping clients explore communication challenges, workplace dynamics, and issues related to isolation, shame, and personal identity.

My therapeutic style emphasizes creating a safe, affirming space where clients can explore their experiences without judgment. I draw from evidence-based practices to support healing, self-understanding, and meaningful personal transformation. Whether you're processing relationship challenges, workplace stress, or seeking deeper life purpose, I'm committed to walking alongside you with genuine care and professional expertise.

Specialties

Stress Anxiety LGBT Issues Relationship issues Trauma and abuse Depression Abandonment Attachment issues Communication problems Divorce and separation Forgiveness Guilt and shame Isolation / loneliness Life purpose Mood disorders Panic disorder and panic attacks Post-traumatic stress Women's issues Workplace issues

Insurance Accepted

  • Cigna
  • GEHA
  • Optum
  • UMR
  • UnitedHealthcare

Licenses

Serena Lambert's National Provider Identifier (NPI) is 1144903808.

  • LPC · Colorado · LPC.0005895 · Renews August 2027

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.

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Frequently asked questions

Does Serena Lambert offer telehealth visits?

Yes. Serena Lambert works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Serena Lambert speak?

Serena Lambert speaks English.

How many years of experience does Serena Lambert have?

Serena Lambert has 26 years of experience.

Where is Serena Lambert licensed to practice?

Serena Lambert is licensed to practice in Colorado.

Does Serena Lambert accept FSA/HSA?

Yes, Serena Lambert accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.

Does Serena Lambert accept insurance?

Yes, Serena Lambert accepts Cigna, GEHA, Optum, UMR, and UnitedHealthcare.

Does Serena Lambert accept clients outside of the United States?

No, Serena Lambert does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Serena Lambert?

Serena Lambert can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Serena Lambert?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation.

FSA/HSA eligible